General Manager

Employment Type

: Full-Time


: Non-Executive Management

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We are looking for a motivated General Manager with a growth mindset, interest in wearing many hats, and willingness to roll up their sleeves to launch and grow our NYC operations. In this fast-paced role, you will work directly with the executive team to establish at-scale operations within a short period of time and be directly responsible for your own P&L and team.
Responsibilities: Build out and directly lead an operations organization across the New York City market to scale and execute high-impact projects
Work closely with senior management, leading the market strategy and creating and executing initiatives to achieve them
Directly manage core team managers (Operations, Fleet, Customer Service)
Motivate and leverage existing and new staff to continually up-level their results, expectations, and stretch for increasingly higher levels of impact across all core operational metrics
Work closely with local operations, marketing, strategy, analytics, product, design, engineering, finance andother senior leadership in the region and at HQ to set clear objectives for regional strategy

8+ years of hands-on management of functions that included combinations of the following: operations, business analytics, marketing, customer loyalty and retention, and project management
Exceptional business judgement and critical thinking skills with the ability to use data to quickly establish highest value priorities and develop a strategy to pursue them
Quantitative data analysis, deep actionable insights, modeling, and advanced test plan design and analysis experience
High energy and motivational leadership driven by personal influence and example with direct staff, peers, and senior leaders across all company functions
Strong negotiation skills Experience working closely and communicating effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines
Depth of experience managing teams across multiple offices and territories
Masters of Business Administration is a plus

What we offer: Opportunity to shape the future of urban mobility Grow and scale with a fast-growing organization Competitive compensation, in addition to performance incentives, profit-sharing, and equity

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